Shipping policy
By placing an order with our store, you agree to the shipping and delivery terms listed below. This policy applies to all purchases and shipments.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. We do not process shipments on weekends or public holidays. Seasonal sales may cause minor processing delays.
Delivery Time
We offer global shipping to most countries. Standard international delivery takes 7–12 business days. Delivery times are estimated and may vary due to customs processing, carrier delays, weather and other logistical factors beyond our control.
Shipping Fees
Shipping costs are calculated during checkout based on your shipping location. All rates are clearly displayed upfront with complete transparency and no hidden fees.
Tracking Your Order
Once your order ships, a tracking number will be emailed to you. Temporary tracking updates delays during international transit are common and do not impact delivery.
Import Duties & Taxes
Customers are responsible for all local import taxes, duties and customs clearance fees. We are not responsible for packages detained, returned or charged by customs.
Damaged & Lost Items
Please check your items upon delivery. For damaged, missing or lost orders, contact us with photo evidence within 48 hours. Valid claims will be resolved with refunds or free replacements.
Shipping Address
Please confirm your shipping address is correct before checkout. No address changes are available after shipment. We are not liable for failed deliveries from incorrect addresses.
Policy Rights
We reserve the right to adjust shipping services or suspend delivery to remote areas. All undeliverable orders will be fully refunded via the original payment method.
Last Updated: June 2026